They do either one or more of the following:
They pay partly or in full the past due amount, when asked efficiently and effectively
They change phone numbers
They normally do not have landline phones. If they had one, they give up quickly
They do not pick up the phone, at least after the first time
They shift their residences, and even locations
They refuse mail or arrange to be returned as ‘undelivered’
They fraudulently sell the underlying asset
They manipulate the receipts
They threaten debt collectors
They do or try to bribe debt collectors
They close their bank accounts, if they had already issued dated/ post-dated / blank checks to the lenders
They do or refuse to surrender the underlying asset.
They say either one or more of the following:
“Wrong number”
“I am not the one”
“I am busy”; “in a meeting “; or “driving” and “will call back”
“Already paid, please check with your banks/ books”
“Paid cash/ gave check to your field collector”
“The check is in the mail”
“Ordered a new check book”
“Have problems with my bankers”
“Did not know the due date”
“’Due date does not suit me”
“You wrongly applied my payment”
“I don't owe anything”
“I don't have any money”
“I will not pay, do what you can”
“Don’t disturb me; I know my liability and responsibility”
“I will pay with penalty, later”
“Do not phone, proceed legally”
“Your account is wrong”
“I have a dispute with the interest charged / installments / EMIs”
“I have a dispute with the product or after sales service”; “ had a marriage in the family”; “ had a death in the family”; “ met with an accident”; “lost my job”; “illness in the family” ;”paid school fees” and so ‘I cannot pay immediately”
“Will pay next month”
“Expecting money; as soon as received will pay”
I will post in near future as to what debt collectors must do or say in response .
